1. Data Controller
The controller of personal data is:
SPEL, a.s.
Company ID: 00473057
Registered office: Třídvorská 1402, 28002 Kolín V
2. Who This Information Is Intended For
This information is provided in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and is intended for all natural persons whose personal data we process, in particular:
- customers and clients of the company,
- business partners and their contact persons,
- visitors to our website and users of our online services,
- job applicants, employees, and collaborators,
- persons who communicate with us.
3. What Personal Data We Process
As part of our activities, we process in particular the following data:
- identification and contact data (name, surname, email, phone number, address),
- data provided within orders, contracts, or communication,
- technical data from website visits (IP address, cookies, website usage data – only to the necessary extent).
In justified cases, we may also process additional data if it is necessary for the performance of a contract or compliance with a legal obligation.
4. Purpose and Legal Basis of Processing
We process your data only in accordance with the legal grounds under GDPR, in particular:
- for the performance of a contract or handling of an order,
- for compliance with legal obligations (e.g. accounting and tax obligations),
- based on legitimate interest (protection of our legal claims, ensuring the security of our systems, and direct marketing to existing customers),
- based on your consent (use of analytical cookies).
6. Recipients of Personal Data
Your data may only be shared with trusted partners who help us operate our services (e.g. IT service providers, accounting firms, transport companies). All of these processors comply with GDPR rules.
7. Cookies
We use cookies on our website:
- technical cookies – necessary for the proper functioning of the website,
- analytical cookies – only with your consent.
8. Your Rights
You have the right to:
- access your personal data,
- rectify or complete your data, and request erasure (“right to be forgotten”),
- restrict processing,
- data portability,
- object to processing,
- withdraw consent (where processing is based on consent).
How you can exercise your rights:
- Request for rectification or completion – if you find that your data is inaccurate or incomplete, please contact us in writing or by email and we will correct or complete the data based on your request.
- Request for erasure – if you wish us to delete your data (e.g. if it is no longer necessary or you have withdrawn your consent), please send your request to our contact email or address (mark the envelope “PERSONAL DATA”).
- Objection to processing – if you do not agree with the processing of your data based on legitimate interest, you may object. In such a case, we will assess your legitimate reasons against ours and inform you of the outcome.
- Withdrawal of consent – if you have given us consent (e.g. for marketing purposes), you may withdraw it at any time by email.
Requests can be submitted:
We will assess each request and respond within 30 days, or within 90 days in more complex cases, as permitted by GDPR.
9. Contact
To exercise your rights or for any questions regarding personal data protection, please contact us at Email: [email protected]
